AnimosAI — Privacy Policy
1. Introduction
This Privacy Policy describes how AnimosAI collects, uses, discloses, and safeguards personal data in accordance with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act (UK GDPR), the Swiss Federal Act on Data Protection (FADP), and the UAE Federal Decree‑Law No. 45 of 2021 on Personal Data Protection (PDPL), as applicable.
2. Personal Data We Process
- Data you provide: name, email, phone number, company, role, message content, booking details, billing details, and course enrolment information.
- Automatically collected: IP address, device identifiers, browser type, pages viewed, timestamps, and referring URLs via cookies and similar technologies.
- Third‑party sources: scheduling, analytics, payment processors, and marketing platforms in accordance with their terms.
3. Purposes and Legal Bases
We process personal data to: (i) provide the Website and Services (contractual necessity or legitimate interests); (ii) communicate with you and manage enquiries and bookings (contractual necessity/legitimate interests); (iii) improve the Website and Services (legitimate interests); (iv) send marketing communications with consent or as otherwise permitted by law (consent/legitimate interests); (v) comply with legal obligations; and (vi) secure, prevent fraud, and audit (legitimate interests/legal obligation). Where consent is used, you may withdraw it at any time.
4. Cookies and Similar Technologies
We use necessary cookies for core functionality and, with consent where required, analytics and advertising cookies. See our Cookie Policy for details and controls.
5. Sharing of Personal Data
We may share personal data with service providers (hosting, analytics, payments, email, scheduling, video hosting), professional advisers, competent authorities where legally required, and parties to a business transfer. We do not sell personal data.
6. International Transfers
Personal data may be transferred within or outside the EEA/UK/Switzerland/UAE. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, the UK Addendum, or adequacy decisions.
7. Retention
We retain personal data only as long as necessary for the purposes described or as required by law, then securely delete or anonymise it. Typical retention for enquiries is up to 24 months after last contact unless a longer period is required by law.
8. Your Rights
Subject to conditions and exemptions, you may have rights of access, rectification, erasure, restriction, objection, and portability; you may withdraw consent; and you may lodge a complaint with the Irish Data Protection Commission or your local supervisory authority. To exercise rights, contact info@animosai.com. We may verify your identity before fulfilling a request.
9. Children
The Website is not intended for children under 16. We do not knowingly collect data from children.
10. Security
We maintain technical and organisational measures appropriate to risk, including encryption in transit, access controls, vendor due diligence, and incident response. No security is absolute.
11. Marketing Preferences
You may opt out of marketing emails via unsubscribe links or by contacting us. Transactional/service communications may still be sent.
12. Changes to this Policy
We may update this Policy. Material changes will be posted with a new effective date.